Refund policy
Cancellation & Replacement Policy
We do not offer returns or refunds if you change your mind. We only offer a free replacement if the product delivered to you is damaged, broken, defective, or if you receive the wrong item.
How to claim a replacement:
- Please inspect your order at the time of delivery and contact us immediately on the same day.
- Email us at dhoorstore@yahoo.com within 24 hours of delivery.
- You must provide a clear unboxing video or photo showing the damage or wrong item.
Once verified, our team will evaluate the issue and dispatch a brand-new replacement product to you immediately at no extra cost. You do not need to send the damaged item back to us.
For any replacement questions, you can always contact us at dhoorstore@yahoo.com